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FAQ

1. What does the "Root" mean?

The term “Root”, no matter whether it used as a verb (to root Android device) or as a noun (Android root software), always means a privileged right to use your Android operating system, so called “super user permission”. For example, when you are logged on a Windows computer under a guest account, you have no access to important data and settings. It is the same with using unrooted Android devices, as the only things you can do with them are using applications and browsing files. Moreover, you cannot make any changes in your system because you have no permission. You can become some sort of Administrator once rooting your Android, which brings you the full permission to change files and modify it the way you want.

2. In what way does work "Kingo root"?

The process of rooting the phone can be carried out in two general ways. The first one is by the means of implementing "exploits", the other one is over flashing custom recovery. The first method distinguishes by its safety, when the other one is more unsafe. The mentioned Kingo is mainly focused on first method, but it also can "recover" definite tricky devices.

3. What does the term "exploit" mean?

Weak sectors are a part of almost every software/system. These loopholes may be used in order to gain control over the system. In the case with Android rooting, this strict process is recognized as "exploiting". Eventually, there is a big chance that definite antivirus software may determine Kingo as malware. Meantime, Kingo contains no malicious files. In addition, the exploits is only used in order to reach the main goal - to get your phone rooted.

4. How can you know whether your device supported by Kingo root or not?

As it stated above, Kingo mostly dedicated to safe "exploit" method. Moreover, while working with "exploit" you will have no idea whether the Kingo supports a specific model or not. Only a single device model or a subgroup of device models can have weaknesses. Additionally, some bugs can be caught on a subset only. Furthermore, device models differ from each other:

    • Hardware (CPU features, SoC, peripherals, RAM size, etc)
    • Code variations (Created by numerous ecosystem players, Google, SoCs, OEMs, carriers, third parties.)
    • Compilation sets (Thumb vs. ARM)

Its all rests on the main question of "support of not". What's more, your firmware version is a key matter as well. The newest firmware have fewer chances to be rooted. Your hardware and carrier are also important issues. Moreover, it depends on OEM patching. The best Kingo can support numerous old and new models. The best way to find it out is simply to use it and see how it works.

5. What to do if the device is not one of "Supported devices"?

The finest way to find it out is simply to use it and see how it works.

6. Why after the device updating Kingo does not work any longer?

Because no exploit is permanent. Therefore, new updates probably fixed a former exploit (loophole).

7. No root presented after update. What to do?

With the main purpose to save root after modernize, do not update your device with ODIN or Kies for Samsung devices. Be aware to not flash system partition as well. Always select OTA update and perhaps use OTA survival option in Superuser or SuperSU.

8. Why no SuperUser was installed after rebooting?

Two reasons may explain it:

    • Some additional defense is installed on your device. (Often placed on such models as AT&T and HUAWEI products)
    • Something goes off beam with SuperUser rooted in Kingo.

It you deal with the first reason, it will be difficult to fix. In the second case, try to install Kingo Superuser app manually from Google Play.

9. Will using Kingo bring the cancellation of your warranty?

Yes, it will certainly annul your guarantee. The rooting process takes in interfering with your device system. Therefore, it is the main reason why manufacturers and carriers will ban the device. Once your device was rooted, in the case you try to give it back, your request can be decay as your phone was altered. Rooting does not cause in most cases any damages of your hardware. It is just a process of copying files to your system panel. Furthermore, "REMOVE ROOT/UNROOT" in-built function is present in SuperSU and Kingo. Be conscious of the fact that you always root your device at your own risk.

10. Can rooting be a cause of data loosing?

Hypothetically, no. Kingo is simply moving files around during process of rooting. However, no one can assure you in 100% absence of bad consequences. In the same time, Kingo can guarantee that everything possible is done to make sure of protection of the root’ usage and minimization of the risks. Notice that Kingo only provided you with the tools of reaching root permission.

11. Will rooting block your phone?

Watch above.

12. Get trapped in. Root failed. What to do?

First, take a deep breath and relax. Reach troubleshoot sector. Save log and contact support.

13. Is Kingo any kind of malware? Why is it distinguished by antivirus software as malicious?

As it stated below, the process of rooting consist of exploiting system gaps, which is always defines as "dangerous" to any antivirus software. On the other hand, using Kingo is your own choice to root your device, so you are the one who uses mentioned "dangerous" weaknesses for your own purposes and at your own risk.

14. After rooting, cannot update OTA. What to do?

First, be aware you may be unable to find root after updating. Then, after rooting, system apps and bloatware are mostly uninstalled by users. If you did the same, here is your cause. OTA has probably failed since system apps and bloatware were removed. If you do not want the same problem to appear again, try to freeze/disable apps instead of get rid of them.

15. Why I cannot see your source code published?

Our plans for the future include establishment of revenue in order to support our staff in Kingo Android Root (LEAVING IT FREE FOR USERS). Eventually, a simple interest cannot provide a living. For the best software development, we need financial motivation apart from our strong desire.

We work to gain root privilege of Android by exploiting definite unrevealed weaknesses, which we believe would be repaired in no time as soon as made public. Moreover, that would dysfunction the software on which we have been working so hard for so long.